Technical Support

Golden Software’s technical support is free to registered users of Golden Software products. Our technical support staff is trained to help you find answers to your questions quickly and accurately. We are happy to answer all of your questions about any of our products, both before and after your purchase. We also welcome suggestions for improvements to our software and encourage you to contact us with any ideas you may have for adding new features and capabilities to our programs.

When contacting us with your question please have the following information available:

  • Your Surfer product key or support code
  • Your Surfer version number, found in File | About Surfer
  • The operating system you are using (Windows 10, 11 or higher)
  • The steps taken to produce your problem
  • The exact wording of the first error message that appears (if any)

If you cannot find the answer to your question in online help, the quick start guide, or on our web page FAQs or Knowledge Base, please do not hesitate to contact us:

Phone: 303-279-1021



Mail: Golden Software, LLC, PO BOX 281, Golden, Colorado, 80402-0281, USA

See Also

Frequently Asked Questions

Knowledge Base